BOTEN
HEEN
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Reception Desk · For businesses

The desk that never sleeps.

Reception Desk is a business space inside BOTEN's WhatsApp number. Customers write to BOTEN; BOTEN identifies the space assigned to your business, answers from approved information you control · hours, prices, policies, FAQs · and hands you a clean lead summary for every serious inquiry.

Open a desk for your business How it works
24/79 languagesLead summaryApproved infoNo personal access
How it works

Customers write to BOTEN. BOTEN knows it belongs to your business

Build a curated source

Services, prices, hours, cancellation policy, FAQs, service areas, promotions, contacts.

Use BOTEN's number with your business space

Customers contact BOTEN's WhatsApp number. BOTEN recognizes when the request belongs to your allocated business space and replies from approved business information.

Get a clean lead summary

Whenever a real conversation develops, you get a summary: customer, need, sensitivity, recommended action.

Approved answers

Answers you can trust

Reception Desk does not invent prices or guess opening hours. It answers only from approved information. If the answer is not there, it says so explicitly and opens a lead for you.

Updates happen in chat: "I'm closed on Mondays from next week" · and the approved business information updates.

BOTEN Reception Desk routing WhatsApp inquiries from different businesses into summaries and permissions
Lead summary

The info you need. Not the whole chat

No more reading 40 messages every morning. You get just what matters · who wrote, what they want, what's urgent, what to do next.

Lead · 7:42Hot
Customer
Shira K. · 054-***-2810
Wants
Facial, Thu 14:00
Language
English
Context
First-time inquiry
Action
Confirm slot / reply by 11:00
Reception Desk plans

Sized to real volume

Reception
₪49.90monthly subscription
For a small business that wants to answer faster without adding a new system.
  • Up to 1 admin seat
  • 1,000 customer replies
  • 200 leads and conversation summaries
  • Core approved business information
  • Light Private Space for the admin seat
Get started
Smart pick
Reception Plus
₪149.90monthly subscription
The smart pick for active businesses: a small team, more leads and fuller knowledge.
  • Up to 3 admin seats
  • 4,000 customer replies
  • 1,000 leads and conversation summaries
  • Full approved business information
  • Private Space for every seat + shared Reception Desk
Choose Plus
Reception Premium
₪299.90monthly subscription
For higher inbound volume, more staff, richer media and expanded summaries.
  • Up to 5 admin seats
  • 10,000 customer replies
  • 3,000 leads and conversation summaries
  • Larger approved business information
  • Expanded media, expanded summaries and queue priority
Choose Premium

Prices and limits match the public BOTEN plan structure shown on the main pricing section.

Before you start

What businesses ask us.

No. Reception Desk only answers from the approved business information you define. If something is missing, it says so and opens a lead.
BOTEN responds in the customer's language out of the 9 supported. Your summary stays in Hebrew or English as you prefer.
Yes. Send BOTEN a chat update ("I'm closed on Mondays from now") and the approved business information updates.
Businesses receive operational summaries, leads, open questions, and knowledge gaps according to permissions. Full conversations and personal user information are not exposed to the business.
You can cancel future renewal at any time from the small cancellation button in the website footer. After choosing a cancellation reason and confirming, the next charge is stopped. Access remains active until the end of the already-paid month. BOTEN does not provide prorated or automatic refunds.
Reception Desk

Stop missing customers

Start from WhatsApp. Build the approved information once, and let BOTEN handle the repetitive questions while you focus on the work.

Open a Reception Desk
Open a Reception DeskOpen